(articles 13 and following European Regulation 679/2016)

This information is intended to describe how the site is managed in relation to the processing of personal data of visitors who consult it and use it to make requests / reservations. This information is provided pursuant to art. 13 of the European Regulation n. 679/2016 (regulation for the protection of personal data in member states) to those who connect to the site

The user’s personal data, provided to Sorrento Coast Relais – Effegi Snc (Data Controller) following the consultation of the site itself or the purchase of products / services, they are used by the Data Controller in compliance with the principles of protection of privacy established by the European Regulation and by the other regulations in force on the subject.

Data controller

The Data Controller is: Effegi Snc, con sede in Meta (NA), via Del Salvatore, 35, fiscal Code 08942871214, VAT number 08942871214, email:

Any Data Processors will be appointed, at the time of the conferment by the Data Controller, of external tasks for which it is necessary to share the Customer’s data, only for purposes related to the contracts / relationships possibly existing between the parties, among those that present sufficient guarantees to implement adequate technical and organizational measures so that the treatment meets the requirements of the Regulation and guarantees the protection of the rights of the data subject and after the undersigning by the Manager of a specific contract / addendum to the professional assignment containing the requirements and specifications of the treatment itself.

Purpose and legal basis of the processing

The purposes of the processing for which the user data is intended are:

a) fulfillment of the pre-contractual and contractual relations existing between the parties and compliance with laws and legal obligations to which the Data Controller is subject (for example, registration to the site, purchase of services, assistance to the customer in the use of products and services) provided by the structure);

b) additional and different purposes than the contractual ones (marketing of company products, sending to the interested party of newsletters, commercial communications and / or advertising material, services and other company products).

For the pursuit of the purposes referred to in point a) the processing of the personal data of the interested party is necessary and the consent to the same is performed directly in the conferment of the assignment / purchase of the product.

For the processing of the data of the interested party concerning the purposes other than the pre-contractual / contractual ones referred to in point b) the express consent of the interested party is required, provided indifferently in paper form or telematically by the same.

Conferment and mandatory or optional nature of the data

We collect:

Data collected by the system
The web server that publishes this site, for its normal operation, automatically records a log of all the connections requested by the various clients (the browsers used by users for navigation); depending on the type of client and the type of device used, the information collected varies between the following:
– internet protocol address (IP);
– date and time;
– type of connection (http-https);
– destination and source url;
– browser and Operating System identification string;
– connection status code;
– other technical information relating to computer protocols.

The aforementioned information is collected in an exclusively aggregated form, in order to verify the correct functioning of the software service and / or for security reasons.
The current legislation recognizes the status of personal data at the IP address; at present, an IP address cannot be traced back to a specific person; only the judicial authority will be able to appoint police bodies for identification activities, using additional data (eg the internet providers’ logs).

Data for the use of services

The personal data requested are exclusively those necessary for the fulfillment of the user’s request, in full compliance with the principles of adequacy of treatment sanctioned by the European Regulation. They are therefore mandatory as they are strictly functional to the execution of the services requested by the user.

In particular:

– First e Last Name, e-mail, password for registration to the site, telephone number, City, and any other information provided during the contact phase via contact form, by phone or by email;
– Tax data for the purchase of products and services provided by the structure.

These data, subject to express consent provided in the aforementioned manner, may also be used for the additional purposes referred to in letter b) of the previous point.

However, each user has the right to modulate his / her consent (for purposes other than contractual) at any time, directly from his / her personal area of ​​the site or via email contact.

Processing methods

The processing and storage of data will be carried out with the aid of automated and / or paper-based IT means and tools, such as to allow the access of the user / customer to his personal data in ns. possession, in the most appropriate way to guarantee its integrity, updating, security and confidentiality, also protecting them from unauthorized and / or unlawful processing as well as from loss, destruction or accidental damage.

Without prejudice to communications that are made in compliance with legal obligations, the data may be communicated to external subjects who carry out specific tasks on behalf of the writer, subject to their express commitment to the protection of your personal data in accordance with the provisions of this Information and the standards on the Data Processor pursuant to Articles 28 and following of EU Regulation 679/2016, as well as applicable laws.

Duration of treatment

The processing of the data will take place for the entire duration of the relationships established between the parties and, after the conclusion of the existing relationship / contract, to comply with the civil and fiscal legal obligations applicable to the existing relationship, as well as to any other compliance with the law which the Data Controller is obliged with regard to the services referred to in point a) while, for the services referred to in point b) it is subject to express consent, will take place until such consent is revoked by the interested party.

Rights of the interested party

At any time the interested party may exercise, with a written request, to the data controller identified above, all the rights recognized by the applicable European and internal legislation and in particular by articles 13, 14, 15 to 22 and 34 of the European Regulation and by the national legislation in force, and in particular:

a) the right to obtain confirmation of the existence or not of data concerning you, even if not yet recorded, and their communication in an intelligible form, the right to obtain free access and / or copy of your personal data subject to treatment with indication of all the aspects relevant to the treatment envisaged by the European Regulation;
b) the right to obtain the update, the correction of inaccurate data, the limitation of the processing or, when interested, the integration of the data free of charge;
c) the right to object, in whole or in part, to the processing of personal data concerning you, even though pertinent to the purposes of collection for legitimate reasons, or to revoke, in whole or in part, your consent, if it is necessary;
d) the right to lodge a complaint with a supervisory authority (Guarantor for the protection of personal data) or judicial authority;

For more information

For more information, to request the complete list of the rights of the interested party and to exercise the rights established by the European Regulation, you can write to the Data Controller at the following e-mail address

Version April 2024